Records Specialist I

​

Job Description

The purpose of the class is to maintain criminal records and assist the general public and other agencies with case information. Requires discretion and skill in working effectively with the public and with other employees. The class is responsible for records and clerical tasks for assigned area of responsibility. The class works according to set procedures requiring limited decision making.

Position Duties

The tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary.

• Answers telephone, assisting general public and other agencies with information regarding criminal records; routes other calls to appropriate personnel.


• Ensures documents, reports and correspondence are filed in a timely manner and secured in appropriate location.


• Processes faxed or mailed-in record checks.


• Fulfill records requests received via phone, email, or in person.


• Processes mail-in insurance requests for crash reports, completes request forms for photo and tape requests.


• Utilize New World to complete tasks such as searching incidents, case reports, global subject searches, alert searches, address runs, etc.


• Process payments received by the public in regard to copies of reports, background checks, etc.


• Data entry of trespasses, private property enforcement affidavits, address confidentiality alerts, and Marsy’s Law alerts.


• Data entry for handwritten citations.


• Data entry of police department arrests to maintain criminal history information.


• Utilize multiple different programs to pull information that may be necessary to fulfil a request. 


• Performs routine office tasks such as typing, faxing, filing, telephoning and copying.


• Redacts reports, provides cost estimates to the pu